Terms of Service

Terms of Service

Please read these terms carefully before using Cookiefy. By using our service, you agree to these terms.

Last updated: Febuary 15, 2025

Key Terms Summary

You must be 16+ to use our service
You're responsible for your account security
Subscription billing is automatic
Service availability is best-effort
Prohibited uses may result in termination
Either party can terminate with notice

1. Acceptance of Terms

By accessing or using Cookiefy ("Service"), operated by Cookiefy Solutions Ltd ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Important Note

These terms constitute a legally binding agreement. Please read them carefully and contact us if you have any questions before proceeding.

2. Description of Service

Cookiefy is a cookie compliance and website scanning service that provides:

Core Services
  • • Automated website cookie scanning
  • • Cookie consent banner generation
  • • GDPR compliance reporting
  • • AI-powered cookie classification
  • • Email notifications and reports
  • • Compliance dashboard and analytics
Service Limitations
  • • Service availability may vary
  • • Scanning frequency depends on plan
  • • Domain limits apply per subscription
  • • Some features require paid plans
  • • Technical support varies by plan
  • • Data retention periods apply

Service Evolution

We continuously improve our service. Features may be added, modified, or removed with reasonable notice. Current feature descriptions are available in your account dashboard.

3. User Accounts and Eligibility

Eligibility Requirements

  • You must be at least 16 years old
  • You must have legal capacity to enter into contracts
  • You must provide accurate and complete information
  • You must not be prohibited from using our service under applicable law
  • You must represent a legitimate business or organization (for business accounts)

Account Security

Your Responsibilities

  • • Maintain the confidentiality of your login credentials
  • • Use strong, unique passwords
  • • Enable two-factor authentication when available
  • • Notify us immediately of any unauthorized access
  • • Log out from shared computers
  • • You are responsible for all activities under your account

Account Verification

We may require verification of your identity or domain ownership before providing certain services. This may include:

  • Email verification
  • Domain ownership verification (DNS records or file upload)
  • Business verification for enterprise accounts
  • Phone number verification for high-usage accounts

4. Acceptable Use Policy

You agree to use our service responsibly and in compliance with all applicable laws. The following activities are strictly prohibited:

Prohibited Technical Activities

  • Attempting to circumvent usage limits or restrictions
  • Reverse engineering or decompiling our software
  • Using automated tools to access our service (except our official API)
  • Overloading our systems with excessive requests
  • Attempting to gain unauthorized access to our systems
  • Distributing malware or conducting security attacks

Prohibited Content and Conduct

  • Scanning websites without proper authorization
  • Using the service for illegal or fraudulent activities
  • Violating intellectual property rights
  • Harassing or threatening our staff or other users
  • Sharing false or misleading information
  • Reselling or redistributing our service without permission

Enforcement

Violation of this policy may result in immediate suspension or termination of your account, legal action, and cooperation with law enforcement. We reserve the right to investigate and take appropriate action at our sole discretion.

5. Billing and Payments

Subscription Plans

We offer various subscription plans with different features and usage limits:

Free Plan

  • • Limited domain scanning
  • • Basic reports
  • • Community support

Essential Plan

  • • Up to 5 domains
  • • Weekly scans
  • • Email support

Professional Plan

  • • Unlimited domains
  • • Daily scans
  • • Priority support

Payment Terms

  • Automatic Billing: Subscriptions renew automatically unless cancelled
  • Payment Processing: Handled securely by Stripe, our payment processor
  • Currency: All prices in USD unless otherwise specified
  • Taxes: You're responsible for applicable taxes in your jurisdiction
  • Failed Payments: Service may be suspended for non-payment
  • Price Changes: We'll provide 30 days notice for price increases

Pay-As-You-Go Usage

PAYG Billing

Some features use pay-as-you-go billing based on actual usage:

  • • API usage above included quotas

Refunds and Cancellations

Cancellation Policy

  • • Cancel anytime from your account
  • • Access continues until period end
  • • No automatic refunds for partial periods
  • • Data export available for 30 days

Refund Policy

  • • 14-day refund for unused accounts only
  • • No refunds after domains have been scanned
  • • No refunds for violation-based termination
  • • No refunds for partial billing periods
  • • Service disruption refunds require 24+ hour outage
  • • All refunds subject to administrative review
  • • Refunds processed within 10-15 business days

6. Intellectual Property Rights

Our Intellectual Property

Cookiefy and all related technologies, including but not limited to:

  • Software code, algorithms, and AI models
  • User interface designs and workflows
  • Logos, trademarks, and brand materials
  • Documentation, reports, and content
  • APIs and integration methods

These are owned by Cookiefy Solutions Ltd and protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive license to use our service according to these terms.

Your Content and Data

You Retain Ownership

You retain all rights to your website data, domain configurations, and any content you provide to our service.

Limited License to Us: You grant us permission to process, analyze, and store your data solely to provide our service and improve our AI models in an anonymized, aggregated manner.

Third-Party Content

Our service may include or link to third-party content, software, or services. We don't claim ownership of such content and aren't responsible for its accuracy, legality, or compliance with your local laws.

7. Disclaimers and Limitations of Liability

Important Legal Notice

Please read this section carefully as it limits our liability and affects your legal rights.

Service Disclaimers

OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM:

  • Accuracy or completeness of cookie detection
  • Compliance with all applicable laws and regulations
  • Uninterrupted or error-free service operation
  • Security against all possible threats
  • Compatibility with all websites and technologies

Legal Compliance Disclaimer

Not Legal Advice

Cookiefy is a technical tool that helps identify cookies and generate compliance materials. It does not provide legal advice. You are solely responsible for ensuring compliance with applicable laws (GDPR, CCPA, etc.) in your jurisdiction. We recommend consulting with qualified legal counsel for compliance guidance.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED AS FOLLOWS:

  • Total Liability: Limited to the amount you paid us in the 12 months preceding the claim
  • Indirect Damages: We're not liable for lost profits, data loss, or consequential damages
  • Time Limit: Claims must be brought within one year of the incident
  • Third-Party Claims: We're not responsible for third-party actions or content

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: (1) your use of our service, (2) your violation of these terms, (3) your violation of any law or third-party rights, or (4) any content you provide to our service.

8. Termination

Termination by You

  • You may cancel your subscription anytime from your account settings
  • Cancellation takes effect at the end of your current billing period
  • You can export your data for 30 days after cancellation
  • Prepaid fees are generally non-refundable unless otherwise specified

Termination by Us

We may suspend or terminate your account in the following circumstances:

Immediate Termination

  • • Violation of acceptable use policy
  • • Illegal activities or security threats
  • • Repeated billing failures
  • • Breach of these terms

With Notice

  • • Service discontinuation (30 days notice)
  • • Prolonged inactivity (90 days notice)
  • • Business reasons (30 days notice)
  • • Legal or regulatory requirements

Effects of Termination

Upon Termination

  • • Your access to the service will cease
  • • Scanning of your domains will stop
  • • Data retention periods will begin
  • • Outstanding balances become immediately due
  • • These terms survive termination where applicable